Legal

Refund & Cancellation Policy

Last updated: August 26, 2026

Also see Terms of Service.

This Refund & Cancellation Policy explains how subscriptions, cancellations, trials, and refunds work for Coflux.

By subscribing to a paid Coflux plan, you agree to the terms described below.

1. Subscription Cancellation

You may cancel your Coflux subscription at any time.

When you cancel:

Your subscription will remain active until the end of your current billing period.
You will continue to have access to the features included in your plan until the end of that period.
Your subscription will not renew for the next billing period.
Cancelling your subscription does not automatically result in a refund for the current billing period.

2. Refunds

Coflux generally does not provide refunds for subscription fees after a paid subscription has started, except where required by applicable law or in cases covered by the exceptions described below.

This includes situations where:

You subscribed but did not use the service.
You used the service less than expected.
You cancelled before the end of your billing period.
You did not use all available AI functionality.
You did not use all features included in your subscription.

The subscription fee provides access to the Coflux platform and its included features for the applicable billing period.

3. 7-Day Trial

Coflux may provide a 7-day trial for eligible users subscribing to the Pro plan.

The trial allows you to evaluate Coflux before being charged for the paid subscription.

If you do not want to continue after the trial, you must cancel before the trial ends.

If you cancel during the trial:

You will not be charged for the following paid subscription period, subject to the terms displayed at checkout.
Your access may continue until the trial period ends.

The exact trial and billing terms shown during checkout take precedence for the applicable subscription.

4. Pro Plan

The Coflux Pro plan is currently offered at $59/month.

The Pro plan includes the features and usage described on the Coflux pricing page at the time of purchase.

Coflux may modify Pro pricing, features, or availability for future subscriptions. Existing subscribers will receive appropriate notice where required.

5. AI Usage

Coflux does not expose a credit-based billing system to customers.

The Pro plan is designed around unlimited normal AI writing usage, subject to Coflux's reasonable-use and abuse-prevention rules.

"Unlimited" does not mean that the service may be used for abusive, automated, fraudulent, or technically harmful activity.

Coflux may restrict or suspend usage that:

Attempts to circumvent platform limits or safeguards.
Places unreasonable automated load on the service.
Uses bots or scripts to generate excessive requests.
Attempts to exploit the service or promotional offers.
Violates Coflux's Terms of Service or applicable laws.

Normal use of the AI writing features included in the Pro plan is not separately charged per generation.

6. Exceptional Refunds

A refund may be considered in exceptional circumstances, including:

Duplicate charges.
A verified billing error.
Being charged after a valid cancellation due to a Coflux billing error.
A significant technical issue that prevented meaningful access to the paid service.
Other circumstances where Coflux determines that a refund is appropriate.

Refunds are reviewed individually and are not guaranteed unless required by applicable law.

7. Duplicate Charges

If you believe you have been charged more than once for the same subscription, contact Coflux as soon as possible.

After verification, confirmed duplicate charges may be refunded to the original payment method.

8. Billing Errors

If you believe you were incorrectly charged, please contact Coflux and provide:

The email address associated with your account.
The date of the transaction.
The amount charged.
Your invoice or payment reference, if available.
A description of the issue.

We may request additional information to verify the transaction.

9. Refund Request Period

Refund requests should generally be submitted as soon as possible after the relevant transaction.

For billing errors or duplicate charges, we recommend contacting Coflux promptly after identifying the issue.

This does not limit any mandatory consumer rights that may apply under applicable law.

10. Refund Processing

If a refund is approved:

The refund will generally be issued to the original payment method.
Processing times depend on the payment provider, bank, card network, or payment processor.
Coflux cannot guarantee the exact date on which the refunded amount will appear in your account.

11. Taxes

Applicable taxes may be calculated and collected during checkout based on the customer's location and applicable requirements.

Where a refund is issued, the treatment of associated taxes will be handled in accordance with applicable tax rules and the payment provider's processing procedures.

12. Promotional Offers

Promotional pricing, trial periods, discounts, or special Pro offers may have additional terms displayed at the time of purchase.

Unless explicitly stated otherwise, promotional subscriptions remain subject to this Refund & Cancellation Policy.

13. Service Availability

Coflux aims to provide reliable access to its services but does not guarantee uninterrupted or error-free availability.

Temporary maintenance, technical problems, third-party outages, API changes, or other circumstances may occasionally affect the service.

Where a significant technical issue materially prevents access to a paid Coflux service, Coflux may review the situation and determine an appropriate remedy.

14. Third-Party Services

Some Coflux functionality relies on third-party infrastructure and services.

An outage, limitation, API change, or policy change affecting a third-party service does not automatically create an entitlement to a refund.

Coflux may review significant disruptions on a case-by-case basis.

15. Abuse and Misuse

Coflux reserves the right to restrict, suspend, or terminate accounts involved in:

Fraudulent activity.
Payment abuse.
Promotional abuse.
Automated or bot-based abuse.
Attempts to circumvent usage safeguards.
Activities that materially disrupt or degrade the service.
Violations of the Coflux Terms of Service.

Suspension or termination resulting from prohibited activity does not automatically create a right to a refund.

16. How to Request a Refund

To request a refund or report a billing issue, contact Coflux at support@coflux-ai.com or through the official support channel provided on the Coflux website or within the application.

Please include:

Account email.
Transaction date.
Amount charged.
Invoice or payment reference, if available.
Reason for the request.

Providing accurate transaction information helps us review the request efficiently.

17. Consumer Rights

Nothing in this policy is intended to limit or exclude rights that cannot legally be waived under applicable consumer protection laws.

Where applicable law provides a mandatory right to cancellation, refund, or another remedy, those rights continue to apply.

18. Changes to This Policy

Coflux may update this Refund & Cancellation Policy from time to time.

When material changes are made, the updated policy will be published on the Coflux website or within the application.

The "Last Updated" date indicates when this policy was most recently revised.

19. Contact

For questions regarding subscriptions, cancellations, billing, or refunds, please contact:

support@coflux-ai.com

Coflux
AI-powered LinkedIn content creation platform